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CRM Privacy Notice

Effective date of this privacy notice: January 2021

Your privacy and the protection of your personal data is important to us. This Privacy Notice explains what type of personal data we may collect from you and how we use it for the purpose of our Customer Relationship Management (CRM).

Takeda is a globally operating group of companies. The Takeda enterprise includes the parent company Takeda Pharmaceutical Company Limited, and its affiliated entities (together “Takeda” or “We”). For contact information related to your local affiliate, please refer to Takeda website at: https://www.takeda.com/who-we-are/company-information/worldwide-offices/.  

We process personal data about you for the management of our interactions, including to respond to your inquiries and requests; to facilitate our sales and marketing of Takeda products; for the organization of meetings and events; to collaborate on our research and development activities; for market research and analysis; and in general, to provide you with information that may be of interest to you.

The personal data we collect includes your (business) contact information, professional life information (such as your specialty and interests) and information about our interactions and meetings. We may also collect information about you through third parties that are allowed to share such information with us.

Our use of your personal data as described above is based on serving our legitimate interests to promote our products and disease awareness; fulfilling our contractual obligations towards you; complying with our legal obligations and your consent.

We may share your information with service providers and business partners around the world with whom we collaborate to fulfil the above purposes (e.g. fulfilment services, technical support, external consultants and external counsels). We may also share your information with other Takeda affiliates and subsidiaries. The sharing of your personal data may involve transfers to other countries. The data protection and privacy laws in these countries may not provide the same level of protection as your home country. Takeda will put in place safeguards to adequately protect your personal data in connection with such transfers.

We keep your personal data for the period necessary to fulfil the above purposes. We may also keep your data for a reasonable period following the termination of your relationship with us unless a longer retention period is required or permitted by law.

You have the right to request access to, rectification and deletion of your personal data or that its use be restricted.


If you would like to make a request to exercise any of these rights, please contact us [email protected]

If you have a complaint on the way your personal data is being processed, you also have the right to contact the Data Protection Supervisory Authority in your home country where there is one.

Takeda has appointed a Data Protection Officer who you may contact at [email protected] with any questions or requests.

For more detailed information about how Takeda processes your personal data and your rights related to this processing please refer to Takeda’s Privacy Notice at www.takeda.com