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Supporting Our Healthcare Providers During COVID-19

March 12, 2020

To our valued healthcare providers, customers and other stakeholders,

We are living through an unprecedented time as we grapple with how to respond to the spread of the COVID-19 virus in the U.S. and globally.

Due to the increasing burden on our healthcare system and providers as they cope with the evolving situation related to COVID-19, Takeda is asking our customer-facing employees to step away from healthcare sites and provide support virtually. We believe this is the best way to support your patients and staff, our communities, and healthcare providers, upon whom so many people rely.

Takeda will reach out to our healthcare providers and customers to discuss how we can best meet their needs virtually. For essential activities that require in-person support, a Takeda representative will be available upon request.

As a reminder, please contact Takeda’s Medical Information line for customer service, patient assistance information, product information and adverse event reporting. Please call 1-877-TAKEDA-7 (877-825-3327).



Ramona Sequeira

President, U.S. Business Unit